When the owner of a collision repair business is interested in selling their company, questions related to employees often come up. When do I tell my employees about the sale? How do I deal with rumors? How do I alleviate their fears about what the sale means regarding their job security, seniority or other changes?
Over the course of my career, I’ve been involved in a lot of different roles, from technician to general manager, to owner and operator of multiple shops, then as a seller when our company was acquired by a large consolidator in 2015, and as a representative and consultant assisting with both sales and acquisitions of collision repair businesses.