By Published On: August 14, 2023

Due diligence is one of the most critical pieces of the M&A process. That’s when the buyer goes through all of your company’s financial statements, employee contracts, supplier and vendor agreements, licenses and permits, rental and lease agreements, intellectual property and the like to help them determine if they are buying a solid company at a fair price. It’s not a stretch to say that due diligence can make or break a deal and can be very uncomfortable for a seller if they aren’t prepared.

FOCUS Managing Director, Jeb Connor, who leads the Sale Prep Advisory practice and Anna Brumby White, Principal in the Business Services group, provide insight into the due diligence process and ways to make it smooth and successful.

Understanding the importance of the data room

As an owner it is important to understand the key aspects of the due diligence process to effectively navigate through it. Serving as a centralized repository for critical information, the data room plays a pivotal role in facilitating due diligence and ensuring a smooth transaction. It provides potential buyers or investors with access to essential documents, such as financial statements, contracts, intellectual property records, and operational data, enabling them to thoroughly assess the target company’s value, risks, and potential synergies.

Due diligence preparation

To ensure a successful due diligence process, thorough preparation is essential. FOCUS helps our clients understand key steps to consider and how to prepare. The significance of a well-organized and secure data room cannot be overstated.

  1. Organize Documentation and internal review: Gather and organize all relevant documents and information that may be requested during due diligence. Categorize and label them appropriately for easy reference and retrieval. Conduct an internal review and identify areas of the company’s operations, financials, legal and regulatory compliance, and any potential risks or issues that may arise during due diligence.
  2. Address Legal and Compliance Matters: Ensure that all legal and compliance matters are in order. This includes reviewing contracts and agreements, resolving any ongoing legal disputes, ensuring compliance with applicable laws and regulations, and addressing any potential compliance issues that may arise during due diligence.
  3. Financial Preparation: Review and analyze financial statements, ensuring they are accurate, up-to-date, and prepared in accordance with generally accepted accounting principles (GAAP) or relevant accounting standards.
  4. Data Room Preparation: Create a well-organized and secure data room to facilitate the due diligence process. Ensure that all relevant documents are uploaded, labeled, and indexed appropriately for easy access and reference. Implement strict access controls to maintain confidentiality and control information dissemination. Jeb states, “The key is getting the data room organized and updated with the appropriate cross disciplinary data and other information well ahead of due diligence requests. Keeping it updated is typically assigned to the CEO/CFO.”
  5. Communication and Transparency: Foster a culture of open communication and transparency with the due diligence team and potential buyers or investors. Provide prompt and accurate responses to inquiries and be prepared to address any follow-up questions or requests for additional information.
    If you’re ready to do due diligence on your company, it probably makes the most sense to have it conducted by an outside professional, such as an investment banker, CPA or attorney with experience in sell-side mergers and acquisitions. Not only are they experienced in conducting due diligence processes, but they’ll be able to give you a fair and objective assessment of your company and a good idea of what your company is worth, plus let you know what to expect when a prospective performs its own due diligence. At that point you’ll be ready when the right buyer presents you with an offer you can’t refuse.

Parting words of wisdom

The due diligence process is considerable work even when companies think they are pretty well organized. It is important to anticipate and address potential Issues or areas of concern/red flags that may be flagged during due diligence. Proactively address these issues by preparing explanations, remediation plans, or documentation to minimize the impact on the due diligence process.

Anna Brumby White, a FOCUS Principal located in Atlanta, Georgia, has over 25 years of experience as an influential business leader working with Fortune 500 companies and small businesses on multiple continents. Anna can be contacted at [email protected].

Jeb Connor, a FOCUS Managing Director and Sales Prep Advisory Service leader, is a proven Chairman and CEO of numerous investor-backed software, life-science technology and information technology companies. Jeb can be contacted at [email protected]

Jeb Connor, a FOCUS Managing Director, is a proven Chairman and CEO of numerous investor-backed software, life-science technology and information technology companies. Foundational to his career are 12 years of successful sales, sales management, marketing management and general management experience with Hewlett-Packard (now Agilent Technologies) where prior to departing he was responsible for all aspects of HP’s global laboratory automation systems business. Notable among his past 30 years of founding, leading, transforming and growing investor-backed companies at the nexus of information technology and life science is are his positions as: CEO of EMAX Solution Partners where he led its turn-around from a challenged venture capital backed start-up into a successful enterprise software and e-commerce solution provider to the life-science research marketplace and its subsequent acquisition by to a public company for $149 million; Chairman & CEO of PANACYA, Inc., where he led the capitalization and transition of an innovative enterprise web infrastructure management SaaS company from R&D stage into commercial operations adequate to affect a liquidity opportunity for investors and shareholders. After singularly focusing and repositioning the company on the rapidly growing cell phone security and availability market, it was successfully sold to a public company. Founding Chairman of ArtusLabs, a records management and workflow collaboration platform honed to the special needs of biopharma and institutional life-science research labs where it was rapidly adopted, and where he was instrumental in its $30 million acquisition by a public company; Chairman of Synthematix, the life-science research market pioneer for electronic lab notebooks where Mr. Connor led its $18 million sale to a public company; Advisor to CareGain, the creator of the first and most highly regarded software analytics platform to manage health care savings plan transactions between healthcare providers, insurers, and patients where he advised the CEO in its sale to a public insurance company for $47 million; and as Founding Chairman of The Longwood Group, a boutique executive advisory consultancy that serves the Boards, CEOs and Executive teams of under-performing small-to-mid-size software, technology, and life science measurement and computation companies on matters of strategy and operational execution, capitalization, shareholder liquidity, and operational alignment and optimization. Mr. Connor has been a Senior Advisor to Focus Bankers since 2015 and serves several professional groups in varying capacities. He is a graduate of the College of Wooster, Wooster, Ohio with a BA in Biology and earned his MBA at Rutgers University. He and his wife, Denise, reside in Kennett Square, Pennsylvania.