By Paul CarterPublished On: November 11, 2025

FOCUS Investment Banking Represents Intelitrex in its Sale to White Label Communications

Washington, DC, (November 11, 2025) – FOCUS Investment Banking (“FOCUS”), a leading middle market investment bank, is pleased to announce that it served as the exclusive financial advisor to Intelitrex, a provider of network monitoring and WAN optimization tools in its acquisition by White Label Communications (WLC), a market-leading provider of white-label UCaaS, CPaaS, and CCaaS solutions.

“Becoming part of White Label Communications amplifies our core mission at Intelitrex — to simplify network monitoring so service providers can focus on delivering results instead of managing a complex web of tools,” commented Jason Morrow, Co-Founder and CEO of Intelitrex.

The acquisition strengthens WLC’s reputation for network reliability and insight, empowering its partners with enhanced visibility into the connectivity that supports their voice revenue streams. By integrating Intelitrex’s SaaS-based monitoring and optimization platform, WLC can offer partners the ability to track performance, proactively address issues, and deliver a more seamless communications experience.

“We’re excited to welcome Intelitrex into the WLC family,” added Thomas Joseph, Founder and CEO of WLC. “Together, our partners will benefit from a simplified, more profitable monitoring stack that enhances visibility, uptime, and reliability.”

This is WLC’s second acquisition this year, following their acquisition of Grupo NGN, a leading provider of AI-powered contact center communications solutions, in July. The company’s growth strategy is rooted in a buy, build, or partner approach to advance the platform, accelerate innovation, and deliver modern, reliable solutions.

“Intelitrex has built an exceptional platform that simplifies network monitoring and empowers service providers to deliver a superior customer experience,” said Paul Carter, Managing Director at FOCUS Investment Banking. “Joining forces with White Label Communications creates a powerful combination that expands reach, accelerates innovation, and strengthens the value delivered to partners across the communications ecosystem.”

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Paul Carter, a FOCUS Managing Director, is an experienced M&A professional with over 10 years of investment banking experience advising middle market clients on a variety of mergers and acquisitions, capital raising and capital market transactions. During that time, Carter’s primary emphasis has been on serving clients in the technology, software, and telecommunications industries. Prior to joining FOCUS, Carter worked as a Vice President for Jefferies Group, LLC where he led multiple software focused public market processes. He also led junior bankers in the production of materials for business development opportunities. Carter also previously worked as a Vice President for Raymond James and Associates where he led multiple sell-side M&A processes across numerous technology industry sub-verticals. Prior to that, Carter has worked as an associate for Harris Williams and Co, and before that, Duff and Phelps where he advised on multiple engagements including sell-side M&A, capital raising, and transactions. Carter served in the U.S Navy submarine fleet completing multiple deployments throughout the pacific theater and receiving numerous military awards, including Navy Achievement Medal and multiple Admiral citations. Based in Atlanta, GA, Carter holds a Bachelor of Arts Finance from Michigan State University, and he received his Master of Business Administration from the University of Oxford. Carter holds Series 79, 82 and 63 licenses.