Cole Strandberg: Thank you for tuning in to another episode of the Collision Vision driven by Auto Body News. As always, I’m your host, Cole Strandberg. Joining us today is Stephanie Berkholtz, regulatory project manager with KPA. Stephanie is an expert in workplace safety and compliance, helping collision repair customers implement tools and strategies to protect their employees and improve their operations. Today, we’ll explore practical steps that you shop owners can take to build safer workplaces and ensure long term compliance with industry standards and beyond. Enjoy this fantastic conversation with Stephanie Berkholtz.

Stephany Birkholz: Thanks for having me, appreciate it.

Cole Strandberg: Looking forward to an awesome conversation. I know I gave a little bit of information about you and your organization at the top of the show in the intro, but let’s hear it in your own words. Who are you and and what do you do?

Stephany Birkholz: So I’ve been with KPA for about a decade now and in my roles at KPA started out as a as a field consultant in Northeast Florida and then grew into the team supervisor role for the Southeast. And now I am the regulatory project manager for KPA. So currently now I’m managing large, you know, environmental permitting projects with some of our large groups report waste reporting our annual Tier 2 reporting and special projects with hazardous industries. But I have been in the automotive space for now 20 years. I started as a, a detailer and a weekend receptionist at my local Chevy dealership and they had a collision center and I moved into, I sold cars for three months. I wasn’t great at that, but I, I turned into a Porter and I did dealer trade drives. And so it was when I, and this was during high school and college, and then I went to the Florida Department, Environmental Protection as my first, you know, job out of college. And there I was a hazardous waste inspector and the types of industries that I ended up in were, were auto and surface recoding. So I spent a lot of time on the, you know, as a regulator side inspecting collision shops and, you know, inspecting for hazardous waste management practices and, and such. So that’s, that’s where I got my start. And I spent a, a year and a half in aerospace at a facility that manufactured an aircraft, which was, you know, and, and they painted that. So, you know, take, you know, auto painting and then just put it in a hanger that is hundreds of thousands of square feet and you can paint an aircraft. So that was a really interesting opportunity to see, you know, taking from car paint booths to, you know, what an aircraft paint hanger looks like. So that’s a little bit about me.

Cole Strandberg: Love it, love it, love it, love the background and, and in our pre show call, I know we talked a little bit about some spirit experiences and, and, and some things we’ve seen in the industry. I want to get into that. Give us a quick rundown on KPA as well. What is your role the the company’s role within the industry?

Stephany Birkholz: Yeah. So KPA is the nation’s leading software for the auto space. And one of the things that makes KPA stand apart is our field team. We have 140 field members. So there is a like a 90% chance, unless you are, you know, like in the middle of the mountains of Montana that we have a local EHS or F and I consultant in your area and that, you know, it has been a really value, big value add. And I’m sure we’ll get into it later for facilities, because they feel like they have a partner. They know that if they get, you know, that knock on the door from EPA or OSHA, they can give their local consultant a call. And that’s that’s the thing that we tried to do with our clients is like, hey, if something happens and you need me to be there, I’m probably down the street at your neighbor doing their, you know, visit, let me, you know, I’ll try to swing by. So that’s something that, you know, we really try that ourselves on is being able to really help our our auto clients with their compliance and that we’re true partners with them. And the software, you know, a management tool for all of your open action items, written programs, SDS management, and one of the most important components, training, a way to manage all of those EHS trainings, F and I and HR trainings that you probably have to take.

Cole Strandberg: Love it and I want to dive into training here in just a minute. Obviously our series this month is on workplace safety. You touched highly on on environmental and things of that nature globally, though. Talk to me about the importance of workplace safety, particularly in the collision repair industry. What’s the current statement?

Stephany Birkholz: So the the current state for regulatory just pressure and activity I’d say is really focused on total worker health. OSHA has really put an emphasis on employers ensuring that their employees have access to EAP programs. I look at, you know, the the proposed federal heat illness standard as a component of total worker health. So total worker health kind of came about after COVID where it became, you know, a responsibility of employers to ensure that employees are not only going home, you know, every day from work in the same condition that they came to work in, but maybe a little bit better, you know, access to psychological safety. And and I think that the new federal heat illness prevention standard is part of that. Workplace violence is also one that’s on the table in several states like New York have already adopted workplace violence. California as well Standards. And you know, both of those standards, they plug in, you know, the, the mental health awareness component, which you know, definitely goes outside of work as well. And for heat illness, you know, taking care of yourself, ensuring that you know, you are, you’re hydrated and taking care of your body and your, you know, things that you, we train on when we train on heat illness prevention are a lot of things that you would have to, you know, do outside of work in order to make yourself less likely to have a heat illness.

Cole Strandberg: Heat illness, workplace violence, psychological type things in nature at a high level, a lot of these things big issues. Very good to have different solutions at at the local and national level. From a kind of zoomed in perspective, what are the most common safety risks or hazards that you’ve seen specifically as you and your team are in body shops day in and day out?

Stephany Birkholz: So when I, when I go into a collision shop, I’m looking at like a few different categories. One of them is PPE, one of them is housekeeping in just overall condition of of the facility. The next one is air quality. And then my like fourth major category for collision shops is tools and equipment. So for PPE, I’m always asking, you know, do we have the right PPE to do the job right? Do we have welding helmets? Do we have welding gloves? Do we have the right kind of respirators? Do you have paint suits? And then if we have that, are our employees using them? Do they know, have they been trained on what PPE they should be wearing? And is it the PPE, you know, does it fit them well? And then, you know, if they’re not using it, why is it an access issue? Is it an, you know, an I’ll fitting piece of PPE? So that’s, that’s personal protective equipment PPE. The second category with housekeeping inclusion shops. If you always have, you know, that one guy who has never thrown a screw away, he’s got all those boxes of screws, you know, under his under his work bench and you know, every spare, you know, harness and you know, part that he’s ever had that he’s like, you know what, there’s gonna be that one job later that I’m gonna need and you know, so we’ll have that where, you know, you have to like, you know, do aerobics just to like get through their work area. So, you know, looking at at housekeeping and just the likelihood of you know somebody you know having a slip trip and fall or you know, equipment come toppling down on them.

Cole Strandberg: And that guy, by the way, is probably the best technician in the shop for better overall I.

Stephany Birkholz: Know it’s always the guy that’s like, you know, getting the most hours and you know, is, is turning, turning around the most production that can that can fix anything that walks through the door. That’s usually why they’re allowed to They’re they’re given that flexibility to just, you know, kind of be the eyesore of the shot like, well, if you pushed out the numbers like he did. So I get that and I and I hear that all the time for sure.

Cole Strandberg: I love it. Nope. A lot to think about and I want to I want to have us put on kind of our shop owner or shop manager had and and talk about if hey, we’re not working with Stephanie and and her team right now. Maybe that’s something we should do. But I want to take an inventory if I’m walking around the shop. What are some good insights maybe for that business owner or manager to get a sense of how are we in this regard?

Stephany Birkholz: Yeah, so there’s, there’s a couple different ways you can look at that, you know, from an owner’s perspective, you know, am I in compliance #1 you know, the OSHA regulations, that’s one component, a very important component, but it’s probably not the most important component. I think the most important component for the owners is, you know, am I committed to providing a culture of safety within my organization, right. What’s important to the managers is what’s important to the owner. So if workplace safety is important to that owner, then that becomes important to the manager, which then becomes personally important to the employee. So for, you know, for owners, I would start with like, you know, do I have the commitment to safety? What I mean, what I mean by commitment is that I’ll allow for stop work conditions, you know, and if an employee says, hey, this isn’t safe, I’m not comfortable performing this task without XYZ, you know, do they have that authority to speak up and, and stop work? And same with managers. Do they have the authority and the ability to, you know, order a piece of equipment or PPE that you know, is a requirement to do the job safely. So when owners can, you know, take a step back and make sure that they have created a space that, you know, allows employees to to elevate concerns and and make suggestions to make the workplace better, that’s the first step.

Cole Strandberg: Well, I’m happy you mentioned culture because that’s a huge part of safety in the workplace. So say you’re that Body Shop manager or owner you’ve walked around, you’ve said how we should probably be doing better. What are the first steps they should take to kind of start to put together a safety program and that training you mentioned as well?

Stephany Birkholz: Hire KPA. But the, the, I think the first step is to do a, a needs analysis. Like what do I need? What OSHA and EPA regulations apply? Because those regulations provide the framework, right? So it’s going to tell you when you, you know, you’re searching and you look up your type of industry. OK, I need an injury and onus prevention plan. I need a hazard communication program. I need a, a lockout tag out program. I need fire suppression, right? So once you, once you get down that rabbit hole of identifying like here’s the type of work that I do, here’s the regulations that apply, but it’s, it’s near. It would be like, I like to use this analogy. If, if my refrigerator broke, I would probably not spend 10 hours on YouTube researching how to replace a compressor. That’s just not something that I’m like willing to do with my time. I’m going to call, you know, the guy who’s been doing this for 30 years and can look at my refrigerator and see that’s not making eyes and say, oh, Yep, your compressor, you know, is blown. And he’s going to, you know, order the parts and replace my compressor and I’ll pay my, you know, whatever it is and move on. For, for taking, taking a step back and saying, Hey, I want to get my compliance and my safety rates, you know, to a point where, you know, I, I feel comfortable with my insurance company and we’re not having this trend of injuries and, and take some responsibility of that, you know, get a professional involved that is very passionate about this, you know, and, and has a whole team dedicated to, you know, helping this industry.

Cole Strandberg: There’s so much to know and it depends on where you are geographically. It depends on on so, so much. And to your point to go ahead and bring in somebody who’s already familiar with that and aware of that could, could very well make some sense. Going back to the the culture piece, I, I think so much of the creation and implementation of a safety program is buy in from leadership and the team. What role have you seen leadership playing in promoting a culture of safety within a shop?

Stephany Birkholz: I think a really good example of effectiveness of, of trying to create and sustain a culture is getting that participation from all levels of worker. So one of the things that KPA does is we facilitate safety committees, safety committee meetings for our clients. When we come on site, we’ll help them establish a safety committee and provide, you know, itineraries for safety committees. And then we’ll be there to help facilitate, to keep that team on track of, you know, what, what they should be completing. So these are going to be things like accident investigations, root cause analysis, reviews of near misses, identified issues and you know, if there are barriers or blockers or resources needed to fix things. Training analysis, you know, how percentage complete of training, you know, where do we need to put a, you know, a push for training completions. What I see that works super well is when they’ll have like a rotation program where they bring in, you know, shop floor level, you know, the body text or the prepper, right? The prepper who’s probably new, hasn’t really spent a whole lot of time in the industry. They’re learning from the more seasoned, you know, painters bring them into the safety committee because it’s not, you know, the safety committee because it’s not a hush hush, you know, closed door type of thing. It should be all levels of worker involvement. And some of the best ideas have come from, you know, the 19 or 20 year old who has never been in the industry before and says, well, have we considered, you know, maybe doing this? And that empowerment becomes infectious, right? They take that back to their teams and, you know, they might say to their partner like, hey, you know, you should probably put on a pair of, you know, Nitro gloves to handle that lacquer thinner. Or did you know that that’s like, that’s extremely flammable. Like we need to make sure we keep that container closed so it doesn’t just evaporate. So that type of worker involvement really makes them feel responsible and, you know, ownership. And if they see that like, hey, in this safety committee meeting, my owner, my GM, my foreman, they were all there and they were, I, I witnessed that they’re committed to making this a safer workplace for me. So I think that that can really help with the like development and sustaining of a good culture.

Cole Strandberg: I love that. No, I I want to tell funny stories I’ve heard about like the thinner in the Styrofoam cup and stuff. I don’t want to in reality ever promote anything like that. So I will, I will refrain, but the the team buy in and making them a part of that from upfront makes total sense for for somebody who’s looking to get that buy in tactically, what can they do? I love your point about, hey, this isn’t hush hush. This isn’t some crazy secret business dealing. This is something that’s being done to help promote safety. Tactically. How can we, how can we foster that kind of culture?

Stephany Birkholz: By I include having them, you know, self inspections are a really great, a really great way, you know, assigning especially high, high potential employees. I really feel like, you know, we and not just, and this is kind of been in any industry and I spent a lot of time, you know, in service manager, Body Shop managers offices, you know, helping with things. And I hear, man, it’s like, man, it’s hard to find, you know, great work and then keep them. And I think that recognizing, you know, your high potential employees and giving them an Ave. To learn a little bit more like having them complete a self inspection and go through that process of turning it in and then communicating, You know, having having a next level of communication with a manager and just giving them that power to bring things to the table that might be outside of their normal job duties and responsibilities that that just elevates their, you know, workplace experience.

Cole Strandberg: Well, a safe place to work is, is the bare minimum we can offer right now for as much as we hear about the technician shortage and the the challenges with getting and retaining great talent. So hey guys, this is something that we’re doing for you. We’re trying to improve this experience. I want to talk about kind of how to now go and implement this. We’ve created a plan. We have some team buy in. What tools and technologies are available today for shops to help them identify, monitor and reduce some of these safety risks?

Stephany Birkholz: Yeah. So our platform, right, it’s called Verisuite, was designed to be a tool to help businesses stay in compliance and have continuous improvement. So mobile apps are, are really popular to complete these tasks. So our mobile app, right, we can complete our self inspections and like a self inspection that could be your, your weekly eye wash station inspections, you know, making sure that the, that it’s clean, it’s, it hasn’t been blocked. You know, the water’s flowing fire extinguisher inspections, you know, whatever cadence your, your local area requires that whether it’s monthly or weekly, using a mobile app for that. And then instead of having a big stack of papers every single week, you know, you’re putting that, you know that, hey, all these drums are in the right spot or, you know, they’re in good condition and it just lives in a stack of paper. You have real time management and it just really increases efficiency. Same with training our platform, right? It has a dashboard that has a a like a speedometer and it shows you, you know how much training is still left and you can hone in and see which which teams you know need to to bring up their training numbers. So having a a software one stop shop for licenses and permits too. Oh my gosh, the environmental, you know, permits that are required to generate hazardous waste. You know, they they have to be renewed now every few years, which is just a whole, a whole nother chat for a different day environmental week. It’s been years on environmental but you know having having a one stop shop for all of your your compliance needs just really helps with the how it can be so overwhelming.

Cole Strandberg: There’s so much to think about when running a collision repair business. Often times these kind of bigger longer term things are not going to be front of mind and without a partner with you, it, it stands to reason that you might forget something that’s very important to keep the doors open and the lights on. Walk me through so somebody’s listening to this and say, hey, I’d like to work with Stephanie and her team. What does that process look like? I imagine it starts with some sort of audit, but kind of walk me through cradle to grave what it looks like to work with you.

Stephany Birkholz: Yeah. So once, once you sign up with KPA, we have an, an implementation person that will help you or your, you know, a lot of times it might be an HR partner that has, you know, the employee rosters, the work with our implementation team to identify the types of job roles that you have, right? So we’ll ensure that within our software, we have all levels of role that you have, whether it’s body tech advisor, you know, painter, prepper, we have different roles for all those. And then when we choose that role, it automatically sets the trainings that we know are OSHA or EPA required for that role, right? So there’s some painter trainings that are not applicable to the body text and certainly not applicable to the receptionist or the cashier. So by choosing the right roles with your employee roster, we can really set your training matrix up correctly. So once we’ve we’ve built the software, our consultant will then come out on site and do an initial visit. Depending on the level of service, that initial visit will probably include a chemical inventory. So our, our consultant for, for auto will will come in and do a chemical inventory for you. And then once that inventory is uploaded, we have posters with QR codes that anybody can scan with their phone and pull up the inventory, which is, you know, good hazard communication, employee access to safety data sheets. It’s a regulatory requirement to have access to safety data sheets. And it, it removes that expired, you know, big giant, you know, yellow and red binder that’s covered in dust from the 90s that’s, you know, on the wall of the shop. So those are, those are the kind of first steps. And we’ll do an, an audit of your facility too, during all of that. And we’re identifying like, OK, here are your high priority items. Here’s your low hanging fruit, you know, the just get it done’s. And then, you know, here are the items that you’ll want to create a system for to, you know, continually come back to. So those you know, inspections, those self inspections that they’ll need to complete will help them set them up, you know, for success with.

Cole Strandberg: Love it, very helpful. And and I think you’ve done a great job of painting the picture of, of some of the risks, some of the solutions. Speaking in theoreticals is one thing. I think you’ve done a great job of laying out the program and its benefits. But do you have any actual examples that you can share? Because I think when it’s right there in front of you, it’s even more impactful of a collision repair shop that has successfully improved their safety standards using KP as resources.

Stephany Birkholz: Yeah, so we have a couple case studies for collision repair that we can, we can certainly link later. But personal experience, one of my, you know, they’re all my favorites, but one of my like for real, for real favorite clients. You know, I, I show up to do, to do my visit and, you know, I walk into his office and, you know, I say, hey, how’s it going? And he just like hands me a check and first thing I do is I look like is am I on the two line 2 line? No, I was not. But you know, I, I said, well, what is this? And he said, that’s my rebate check from my insurance company and the, the rebate value from the workers comp company was more than what they were paying to use KPA. And you know, so that was like, oh wow, like this is really paying off. And you know, this client, they adopted a really great new hire program. That was one of their goals for the year was like when we bring in new hires, you know, they’re going to have a first aid orientation and we’re going to go through all of our HR, all of our, you know, environmental health and safety trainings. And then all of our internal just, you know, commandments, the policies of the company And they implemented that and their incident rates went down. And after a couple years, you know, their, their rates were just significantly reduced. And so I think that those are, you know, that return of investment, right, is looking at all those hidden costs that are not apparent, like a back injury can very easily cost $100,000, right? And you know, how much does it cost to help, you know, those prevention strategies like a fraction of it. And so much of it is education. So I, I think, you know, that was one of, and, and they have a collision shop. They’re, they’re a group, they have several dealerships and then they have their main, you know, collision shop associated with, with their dealerships. So, you know, that was a really great real life. And that’s one of the things that we really like to look at that we work with our clients is let’s measure something. What can we measure? You know, is what we’re going to measure? Is it going to be your workers comp rates? Like are those, what is driving you to say, Hey, I need to do better? Because we have, you know, our a really high rate right now or is it, you know, just a ton of near misses and you know, you’re just like a breath away from having something really significant. So whatever that, you know, indicator is, maybe it changes through the year or year after year, you know, set a goal, set a metric and then look at it 12 months later. Like, did we do what we said we were going to do to get, you know, to where we want to be with our, you know, compliance program?

Cole Strandberg: Love it. Some KPIs for KPA make total sense. Yeah. How to quantify it as yeah, that’s a good marketing idea. Note that down. Just kidding. No. Fantastic. Makes total sense. Is there kind of a sweet spot from a size perspective for clients? If you’re a Body Shop who should really be paying attention to this? Is there a difference from your one store to your five store to your 100 plus stores?

Stephany Birkholz: There from a compliance standpoint, there’s not really much of a difference. We work with many like what we would call like the mom and pops, right? That it’s just a single single store, single entity. And, you know, they really need a partner for, you know, for their safety program. And we work with dealer groups that have, you know, 203 hundred locations across the entire nation. And you know, there’s different challenges with both, right? Just going into the different, you know, having, having locations in California is a lot different than having locations in Georgia. So you know it, But OSHA applies to all of them. The only time where you have some exemptions from OSHA is if you have 10 or fewer employees. If you have more than 250 employees in your organization, then you have to report your your injury statistics to OSHA. So unless you have 10 or less, everything applies.

Cole Strandberg: Perfect. Now very helpful. Speaking of OSHA and kind of as we start to wrap up, zooming out a little bit, what are some key regulations and organizations and compliance requirements that shop owners really need to keep top of mind?

Stephany Birkholz: Yeah. So what’s coming, what’s coming down the pipeline? And I think that we’ll see whether this is going to happen or not happen after the first of the year. The federal standard for heat illness prevention, that one, you know, it happens after the first of the year. We’re thinking workplace violence is another one that’s that’s coming down the pipe. But what is already in place and something that all collision centers need to have is an injury and illness prevention program. And what that is, it’s the, you know, the parent program of everything. If someone gets hurt, here’s what we’re going to do. If someone wants to report something, here’s how they can report it. Employee suggestions or near misses, injuries. It outlines the company’s commitment to workplace safety and how they’re going to do it. So then the little subprograms off of that are the more specific programs. That’s going to be your emergency action program, you know, evacuations, natural disasters, spills and fire. So that’s another one for your emergency response programs. And then you have your hazard communication program, which is all about safety data sheets. Safety data sheets are how we determine everything, right? A safety data sheet for paint is going to tell us, does this require ventilation? What type of ventilation? Does this require a spray booth? How how can the chemical be used? Can it be atomized or can it not be atomized, which is really important with lacquer thinners? What type of PPE can be used with that chemical? Does it require like a a nitrile glove or does it require something more significant like a neoprene glove, safety goggles or safety glasses? Right At the safety date, she’s going to tell us everything we need to know about that, all the physical hazards of the chemical and the health hazards of the chemical. And then the third kind of major sub program of the injury on this prevention program is a workplace hazard assessment. So that’s going through, you can do it several different ways, each department or each job role and identifying what all applies to them that the company needs to provide a safeguard for. So if that’s a forklift, right, then we need a forklift program. We need to ensure that the forklift is on an inspection, you know, protocol inspection schedule and that our employees are are trained to operate the forklift. So lockout tag out is another one, right, that we’ll have to consider in these in collision shops, any sort of maintenance that we’re going to perform on our equipment, right? We probably need a lockout tag out program, especially if it’s hard wired. You know, direct plug and play is pretty easy. If it only has one energy source, you just you unplug it and you safeguard that plug. But when you have more than one energy source, you know you’ve really got to look at a lockout tack out program.

Cole Strandberg: So now that everyone’s head is appropriately spinning with all the safety things, I didn’t think of, you know who to call. You and I have both been in this industry for a while and I think some of our listeners have probably been in this industry longer than both of us combined. So we’ve seen a lot of change in the vehicles we repair, in the organizations that are now repairing these vehicles. What do you see for the future from a safety perspective? Obviously we have changes in vehicles and EV repair is a hot topic. Where do you think we’re going from here?

Stephany Birkholz: Yeah. So for, you know, aluminum and eat. So we got our first little taste of, hey, we have to do things a little bit differently with aluminum, right, with how combustible aluminum is and just the different Fire Protection protocols to to work with aluminum. So we got a little taste of it in collision with that right when everyone had to go out and buy their their curtains for aluminum work and get a big giant yellow fire extinguisher for combustible metals. So, you know, we had our first taste with that. Now our next is EV, right? And that’s where, you know, lockout tag out really comes into play, right. So do you have an energy control program, right. We can’t just like think that the energy has been isolated from an EV, you know, and right now, if you have a an EV fire, like the recommendation is to submerge the battery and water. What are we all going to put swimming pools up at our collision shops and hoisted a burning car? So there’s there are a lot of considerations, right? Where do we store EVs that, you know, have been damaged to the point where, hey, they could catch on fire with the Hurricanes, you know, that we just saw, we saw mini house fires with, you know, somebody had left their, their hybrid, you know, in their garage. It got submersed salt water and then, you know, burned the house down. So, yeah, there are a lot. And, you know, there, there is no standard right now federal standard for electric vehicles. There’s a lot out for comments. And that’s something that KPA works on with, with the, with the States and the, and their proposed rulemaking on is what makes sense. And we work with, you know, organizations that can help determine whether or not regulation should apply or what type of burden it might put, you know, that, that a regular may not see like, well, hey, if you implement this, absolutely nobody could comply. You know what, you know what makes sense long term in order to keep doing business. So I, I all the OEMs too, they all have different recommendations on how to handle EVs. Some of the safety equipment like some OE Ms. they provide a shepherd’s hook, right, to pull somebody off if they are being electrocuted. But not all OE Ms. recommend or you know, require that. So is it necessary? What, you know, what is my, what should I do? What’s best? And then, you know, anti static mats, you know, that’s just another component of it. And those anti static mats, they’re only going to be beneficial if they’re cleaned and they’re cleaned per that big giant instruction manual. So so it is a lot and it really is a case by case basis. Like what OEM are you working with? You know, what you know is that your dealership partner that you’re working with for whatever this, you know, collision repair job is, are they the one that’s de energizing the equipment? And then, you know, do you have the certifications to do EV work if you’re entertaining that?

Cole Strandberg: A lot to think about and, and with that, you’ve been so generous with your time and and your education in the community. Really do appreciate it. I know we’re going to include some links in the show notes, but where can people get in touch who want to learn more?

Stephany Birkholz: Sure. So can reach out to kpa dot IO. That is our website and we have links on there to request more information. We also have a, we call it the Better Workforce and Workplace blog where we just put out content to help organizations with, you know, their safety programs. So, you know, utilize the content that we have. We, we publish a lot of articles on new regulations trends that we’re seeing. And yeah, give us a call. We’d love to to help you out.

Cole Strandberg: Fantastic, Stephanie. Thank you so much for your time. It’s been a pleasure and look forward to speaking with you again soon.

Stephany Birkholz: All right. Thanks, Cole.

Cole Strandberg: That is all for today’s episode of The Collision Vision. Thank you to Stephanie Burkholz for joining us for a fantastic conversation about building safer workplaces in the collision repair industry. I hope you enjoyed it. I know I certainly did. If you found today’s episode valuable, be sure to give us a follow wherever you enjoy your podcast and or on YouTube where the Collision Vision lives in video form. Also, we would love your feedback so leave us a review and don’t forget to share the podcast with your network to help keep the conversation going. On behalf of the Auto Body News team and myself, thank you for coming along for the ride.

Listen and Follow The Collision Vision.