By Published On: July 25, 2022

“Taking a little time to make some improvements goes a long way towards increasing your chances of getting a maximizing result,” says McGregor.

As investment bankers, we are often called upon to act as advisors on things like market timing. In other words, when is a business ready to go to market and what kind of reception will the business get once there?

My first step when getting any inquiry is to go and visit the tire dealer in their market. If they are a retail or commercial tire dealer, I want to visit their locations to get a sense for the condition of their stores, assess the communities they’re in, see who the competition is, meet with the owners to discuss their objectives and then get a preliminary look at their most recent financial information after signing a non–disclosure agreement.

There are three things I look at first in their financials:

  1. Gross profit margin percent to sales
  2. Whether any rent is being charged on properties owned by the dealer and if so, is it fair rent
  3. Current EBITDA

I have certain benchmarks and ranges for these to see how a business stacks up with what buyers will find attractive. If the margins, rents and EBITDA look to be in line, then we are good to go. If not, the owner has a decision to make. Does he go to market knowing that he will not get a maximizing result – the highest price at the best terms – or should he take six months to a year and fix the problems before he then takes it to market?

I don’t just tell a prospective client, “Hey, go fix it.” I always offer concrete, achievable solutions for specific problems they face. And I show how reasonable fixes to these things will improve the performance of the business within a reasonable time.

In recommending things, I have the easy part. The hard part is doing it. That’s the tire dealer’s job. Low gross profit margin as a percent to sales is usually a result of low pricing. Many dealers set acceptable tire margin goals and hourly labor rates, but leave pricing – particularly service pricing – to the purview of the store associates. Well, not every store manager, salesperson or service manager is good with math. Many don’t understand the difference between mark-up and margin.

My preference is to set as much pricing as possible in a point-of-sale (POS) system, where it can then be systematically raised as needed to keep up with inflation, the market and competition. You’ll never be able to increase prices if you don’t establish a starting point.

I once took a money-losing store that had not made a profit in two years and the only things I did were raise prices and make sure that every part, every tire and every service had a particular price associated with it in the POS system. The result? The store made money that month.

With regards to fair market rent on dealer–owned property, I analyze the percent rent to sales for each store to look for low rents. There’s no way a tire dealer should lease real estate to a buyer of his business for the next 10 to 20 years, if that rent is way below market.

Low rent directly impacts the value of that real estate and may make it unsellable to anyone else but that new business owner. So I raise the rents to what I think might be an achievable rent, but ask the owner to get a market price opinion from a commercial real estate professional in the local market.

Raising rents lowers the profit. If the lower profit makes the business less attractive and less valuable, the tire dealer has some work to do.

Next, I look at overall EBITDA to see how that fares with new, higher rents. If we’re at 8% or thereabouts, I know that we can find my threshold target of 10% EBITDA to sales with standard owner add-backs, one-time extraordinary expenses, recent capital investments that were expensed and perhaps some expenses that go away with a new owner.

I also look at what expenses might be trimmed and recommend price increases to bridge any remaining gap. Taking a little time to make some improvements goes a long way towards increasing your chances of getting a maximizing result. What’s the hurry anyway? If some buyer is pressuring you to sell now or they’re going to buy someone else, they’re likely posturing. I find that they’re usually still there later. But if not, there are plenty of new buyers to talk to.

Here’s the rub if you rush it. You’ll never know what you could have gotten if you had just taken a bit of time and fixed the business firs

Michael McGregor, a FOCUS Managing Director, has over 15 years of experience advising on business transfers, capital raises, and management buyouts for middle market businesses. Prior to Joining FOCUS, Mr. McGregor was a Managing Director at Robertson & Foley, a regional Investment Bank based in Charlotte, NC. He led the firm’s entry into human services – a category that comprises Medicaid-reliant services such as foster care, mental health and MR/DD services for society’s most vulnerable populations. At Robertson & Foley, he successfully led recapitalizations of family-owned businesses to private equity ownership; steered several cycle-sensitive businesses through the 363 bankruptcy process; executed multiple buy side acquisition search engagements; and assisted a diverse number of sellers of privately held businesses. Mr. McGregor started his career in finance as a registered representative at Paine, Webber Jackson & Curtis and then took a 20-year detour into the automotive aftermarket. He joined the Firestone Tire & Rubber Company (later acquired by Bridgestone Tire) where he worked in a variety of positions including financial analysis, automotive product marketing, retail store management, regional marketing management for 350 western region stores, market research, database marketing management and strategic project management. Mr. McGregor ran tire store groups in Los Angeles and in Northern California for Bridgestone. Both were turnaround situations and Mr. McGregor broke them even within short order. He specialized in finding ways to improve gross profit margins while growing car count, unit sales and service sales. Mr. McGregor has been a founder or co-founder of 3 automotive-related businesses: a direct advertising & marketing firm in Northern California that specializes in promoting auto service; a retail chain of automotive accessories in Southern California and an innovative auto service start-up. As the self-billed “father of managed car care” he founded and launched AutoPact Car Service, the nation’s first “HMO for Car Care”. He sold the operations to AAA Carolinas in 2001. Mr. McGregor earned his Bachelor of Science degree in Business Administration /Finance from California State University at Long Beach. He received his M.B.A. from The University of Pennsylvania’s Wharton School of Business.