Twenty-two years ago, David Roberts was the Chairman of the Board for Caliber Collision Centers, Inc. when he wrote an article in Autobody News.
The article, titled "Shop Consolidation, Is It Inevitable?", makes him look like the Nostradamus of the collision repair industry.
In his column, Roberts accurately predicted that consolidation was indeed unavoidable. He saw two factors driving this process. Insurance companies were already pressuring shops to cut costs, improve efficiency and assume many of the adjusting and administrative functions. Read more about this recent article about David Roberts published in Autobody News here.